Privacy Notice

Last Updated: 12/14/2006

Fairhaven Florist recognizes and respects the importance of maintaining the privacy of our customers and users and has established this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you of:

• the personal information we may collect from you when you visit our web site, respond to our emails, or otherwise contact us via telephone, email, fax or mail,
• why we gather information from you,
• how we collect it,
• how we use it, and
• the choices you have regarding our use of personal information you have provided.

This Privacy Policy is part of the Conditions of Use, which governs your use of our web site located at www.fairhavenmemorial.com (or the "Web Site"). The Web Site is owned by FRA, LLP (the "Company").

Note: You must be 18 years or older to use or register at www.fairhavenmemorial.com. The Web Site is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children.

Why do we gather information?

Fairhaven Florist gathers personal information to communicate with you, to process your orders, and to provide an enhanced and more personalized shopping experience.

What information do we gather?

We collect information through our Web Site, emails, mail, fax, and telephone, including when you:

• place an order, and
• participate in our site registration.

Depending on how you interact with us, we collect some or all of the following types of information:

• your name, address, telephone number, email address,
• billing information (credit card number, expiration date and billing address),
• Message and recipients' names

Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled.

How we use "Cookies".

A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer or user and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of the Fairhaven Florist Web Site, such as the shopping cart, may not function properly.

How we use the information we collect

We use information we collect to communicate with you, to process your orders, and to provide an enhanced and more personalized shopping experience.  However, we do not make your email address available to third parties.

We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Web Site, process orders or registrations, to conduct promotions, contests, and to protect the rights or property of the Company, its users, customers, recipients, Providers, Licensors, and Associates (as these terms are defined in the Conditions of Use).

Consent to Transfer and Submission

Fairhaven Florist is operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Web Site or otherwise providing us with information, you hereby consent to this transfer. Although personal information collected by us through the Web Site, emails, mail, fax, and telephone is used by us in accordance with this Privacy Policy, laws generally applicable to the protection of personal data in the U.S. may not be as stringent as those in other countries.

Security and Passwords

If you place an order on our Web site, it encrypts the credit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the Web Site is viewed using Microsoft's Internet Explorer® or Mozilla Firefox®. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.

Portions of the Web Site (such as our registration) may require registration and log-in processes in which you will select a password (collectively, the "Password"). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts.

Your Consent and Changes to this Policy

Subject to the above provisions, by using our Web Site, you consent to the terms of this Privacy Policy and the Conditions of Use, of which this policy is a part. We may change our Privacy Policy from time to time as new features or services are added, suggestions from our customers are incorporated or other changes are made.

The date on which the current Privacy Policy and overall Conditions of Use took effect is listed at the top of the Privacy Policy and Conditions of Use (see "Last Updated" at the top of each).